Privacy Policy

LeadOps, Inc. ("LeadOps," "we," "us," or "our") has prepared this Privacy Policy to explain (1) what personal information we collect, (2) how we use and share that information, and (3) your choices concerning our privacy and information practices.

Applicability of this Privacy Policy

We provide an AI-powered lead intelligence and automation platform that assists with lead engagement, qualification, routing, and analytics for businesses ("Services"). This Privacy Policy applies to personal information that we collect in connection with the Services, our website(s) (including https://www.leadops.co), our mobile applications, and any other products and services that link to this Privacy Policy.

If you are a customer of LeadOps, this Privacy Policy does not apply to personal information that we process on your behalf (if any) as your separate customer agreement or terms of service that link to this Privacy Policy. Such personal information shall instead be governed by the terms and conditions of that separate customer agreement or terms of service.

In addition, our Services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy as pertaining to business representatives, rather than in their personal capacity.

Personal Information We Collect

Information you provide to us:

• Business Contact Information: If you are a representative of one of our actual or prospective customers, we may collect personal information about you such as your name and contact details when entering into an agreement with your company or otherwise during the course of our relationship with your company.
• Feedback or correspondence: Such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
• Usage information: Such as information about how you use the Services and interact with us.
• Marketing information: Such as your preferences for receiving communications about our activities, services, and publications, and details about how you engage with our communications.
• Other information: That we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Information we obtain from third parties:

We may obtain personal information from third-party sources, such as:

• Marketing partners: Such as joint marketing partners and event co-sponsors, publicly available sources and data providers.
• Service providers: Such as analytics vendors, identity verification services, and enrichment providers.
• Third-party platforms: Such as social media platforms, professional networking platforms, customer relationship management platforms, and similar tools that your organization uses to manage business relationships.

Automatic data collection:

We and our service providers may automatically log information about you, your computer or mobile device, and your activity over time on the Services and other sites and online services, such as:

• Device data: Such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information, and general location information.
• Online activity data: Such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.

Cookies and similar technologies: We use cookies and similar technologies to collect some of the information described above. A "cookie" is a small file stored on your device that allows websites to recognize you when you return. We may use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them or they expire). The types of cookies we use include:

• Essential cookies: Required for the Services to function properly.
• Analytics cookies: Help us understand how visitors interact with the Services by collecting and reporting information anonymously.
• Functional cookies: Enable personalized features and remember your preferences.
• Advertising cookies: Used to track visitors across websites to display relevant advertisements.

How We Use Your Personal Information

To operate our Services:

• Provide, operate, maintain, secure, and improve the Services
• Personalize the Services, including remembering the devices from which you have previously logged in
• Process transactions
• Send service-related communications, including confirmations, technical notices, updates, security alerts, and support messages

Research and development:

We may use your personal information for research and development purposes, including to analyze and improve the Services and our business. As part of these activities, we may create aggregated and/or de-identified data from personal information by removing information that makes the data personally identifiable to you.

Marketing and advertising:

We may from time to time send you direct marketing communications as permitted by law, including by email. You may opt out of marketing communications by following the opt-out or unsubscribe instructions at the bottom of the email.

Compliance and protection:

• Comply with applicable laws, lawful requests, and legal process
• Protect our, your, or others' rights, privacy, safety, or property (including by making and defending legal claims)
• Audit our internal processes for compliance with legal and contractual requirements and internal policies
• Enforce the terms and conditions that govern the Services
• Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity

How We Share Your Personal Information

Service providers: We may share your personal information with third-party companies and individuals that provide services on our behalf or help us operate the Services or our business (such as hosting, analytics, customer support, email delivery, and database management services).

Affiliates: We may share your personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with us.

Authorities and others: We may disclose your personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business transfers: We may sell, transfer, or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or dissolution.

Cross-Border Processing of Your Personal Information

We are headquartered in the United States. To provide and operate our Services, it is necessary for us to process your personal information in the United States. The transfer and storage of personal information described in this Privacy Policy to the US may subject your personal information under applicable data protection laws, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.

Your Choices

Opt out of marketing communications: You may opt out of email communications by following the opt-out or unsubscribe instructions at the bottom of the email.

Blocking cookies in your browser: Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Using privacy plug-ins or browsers: You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third-party cookies/trackers.

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track: Some Internet browsers may be configured to send "Do Not Track" signals to the online services you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit www.allaboutdnt.com.

Data Retention

We may retain your personal information for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our Services, in order to comply with our legal and contractual obligations, or to protect ourselves from any potential disputes. The purposes for which we process it, and the applicable legal requirements.

Other Sites, Mobile Applications, and Services

Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

Security Practices

We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information. In the event that we are required to notify you about a situation involving your data, we may do so by email or telephone to the extent permitted by law.

Children

Our Services are not intended for children, and we do not collect personal information from children. We define "children" as anyone under 18 years old. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete the information. If you believe we might have any information from or about a child, please contact us at the contact information noted below.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email (if you have provided an account where we have your contact information) or another manner through our Services. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

How to Contact Us

If you have any questions or concerns, you can reach us by email at privacy@leadops.co.

LeadOps, Inc.
A Delaware Corporation